Glossary · Security & resilience

Multi-factor authentication (MFA)

Sign-in that requires two or more independent proofs of identity, such as a password plus a code from an authenticator app.

Multi-factor authentication combines something you know, such as a password, with something you have, such as an authenticator app or security key, or something you are, such as a fingerprint. A stolen password alone is then not enough to sign in.

MFA blocks a large share of the account takeovers that hit small businesses, which is why regulators, insurers, and security frameworks increasingly require it. Authenticator apps and hardware keys are stronger than text-message codes. MFA should cover email, remote access, financial accounts, and any system holding client data.

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