Quick answers before we talk.
The questions we hear most about working with Syntonyl. For detailed walkthroughs, visit the help center.
About Syntonyl
What does Syntonyl do?
We design, build, secure, and operate software, AI systems, data platforms, websites, and infrastructure for businesses, and we run our own products, which are IVOKER, PursuitBid, Zacello, and EMMARELDA.
Which industries do you work with?
Twenty, including manufacturing, legal, healthcare, trucking and logistics, retail, education, hospitality, financial services, real estate, nonprofits, energy, communications and media, research and development, data and analytics, tax and accounting, agriculture, contractors, and associations. See industries.
Who leads the work?
Syntonyl is founder-led. Denis Borta leads the engineering team and stays involved in the decisions that matter most on every engagement.
Where can I read reviews?
On our Google Business Profile. We only show reviews published on Google.
Projects and pricing
How much does a project cost?
We publish ranges on our pricing page. Website launches start at $2,500, focused AI automation at $3,000, SaaS MVPs at $15,000, and managed hosting at $250 per month. Final pricing follows an agreed scope and is confirmed in writing.
How does a project start?
With a short conversation about the outcome you need. We follow with a focused scope, a clear first step, and a written estimate. See how we work.
Do you offer fixed prices?
Most builds are fixed-price after scoping. Advisory, ongoing, and change-request work is billed hourly at published rates.
Can you take over an existing system?
Yes. We start with an assessment and documentation, stabilize what is fragile, then extend or operate it.
Products
Are your products available to sign up for online?
Not self-service yet. IVOKER is by invitation, PursuitBid is onboarding businesses privately, Zacello is running a pilot with tax firms, and EMMARELDA is available at emmarelda.com.
Can you customize a product for us?
Our products are operated by Syntonyl for many clients, so we prioritize features that help everyone. For deeper customization, we build tailored applications using the same foundations.
Do your products replace our accounting or tax software?
No. PursuitBid works alongside your accounting system, and Zacello works alongside your tax software.
Hosting, support, and security
Do you host what you build?
If you want us to. Managed hosting starts at $250 per month, or we can operate inside your own cloud account and hand off with documentation.
What happens after launch?
We offer managed operations covering monitoring, maintenance, support, and improvement. Or we hand off cleanly to your team.
How do you approach security?
Security is part of every phase, from access design to hardening and recovery planning. See our security page.
How quickly do you respond?
We reply to new inquiries within one business day. Support response expectations are agreed in writing for each engagement.
Bring the goal. We’ll shape the technical path.
Tell us what needs to work better. We reply within one business day with a clear next step.