This notice explains how Syntonyl LLC (“Syntonyl”, “we”, “us”) handles information collected through syntonyl.com. Each of our products, IVOKER, PursuitBid, Zacello, and EMMARELDA, has its own privacy notice on its own website, which applies when you use that product.
Information we collect
When you contact us. The contact form asks for your first and last name, phone number, work email, the service you are interested in, an estimated budget, and project details. We use this to reply to your inquiry and to scope any work you ask about. Please do not include passwords, financial account details, tax documents, or other sensitive records in the form.
When you browse. Our hosting provider records standard access logs, such as IP address, browser type, the page requested, and the time of the request, to operate and secure the site.
Advertising measurement. The site uses the Google tag to measure the effectiveness of our Google Ads campaigns, such as whether a visitor who clicked an ad later contacted us. Google may set cookies or use similar technologies for this purpose. You can manage ad personalization in your Google account settings and use your browser’s controls to block or delete cookies.
Google reviews. Our reviews page displays reviews published on Google. Those reviews are fetched when the site is built, so viewing the page does not send your information to Google. Links to Google are only followed if you click them.
How we use information
We use the information above to respond to inquiries, provide and improve our services, measure our advertising, keep the site secure, and meet legal obligations. We do not sell personal information, and we do not share it for cross-context behavioral advertising beyond the Google Ads measurement described above.
Service providers
We rely on providers to run the website, including our hosting and form-processing provider, and Google for advertising measurement. They process information on our behalf under their own terms and security practices. We may also disclose information when required by law or to protect our rights and the safety of others.
Retention
We keep inquiry information for as long as needed to respond and, if we work together, for the length of the relationship and any period required for legal, accounting, or contractual reasons. Access logs are kept for a limited period for security and operations.
Your choices and rights
You can ask us to access, correct, or delete the personal information you submitted through the site, or to stop contacting you, by writing to us through the contact form. Depending on where you live, you may have additional rights under local law, and we will respond to requests as those laws require.
Security
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No method of transmission or storage is completely secure, so please use the contact form only for the essentials of your inquiry. See our security page for how we approach security more broadly.
Children
This website is intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes
We will update this notice when our practices change and revise the date at the top of the page.
Contact
Questions about this notice can be sent through the contact form.