AI & automation
4 articles from the Syntonyl team.
AI operators need an approval step
As AI moves from answering questions to doing work, the approval step becomes the most important part of the design. Here is how we think about it in IVOKER.
What persistent memory changes for business AI
Most AI tools forget everything between conversations. Here is what changes when an AI remembers a business's preferences and context, and the design questions it raises.
Building EMMARELDA with boundaries first
EMMARELDA guides hard conversations for couples and individuals. Here is why its limits, including when to step back and point to a professional, were designed before its features.
Test AI on your real examples, not on a demo
AI demos are chosen to impress. Evaluations built from your own documents and messy edge cases tell you whether a system will actually work. Here is how we build them.
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